How do I return my online purchase?
We want you to be completely satisfied with your purchase, SO IF IT DOESN’T FIT OR YOU DON’T LIKE IT, You have 15 days to follow these simple steps to return your item(s):
1. Email us
Email us your request at firstname.lastname@example.org and we will provide you with an Return Authorization Number. You will need this number in order to process your return
2. Complete Return Form
We are currently not set up for exchanges, please return the item with the return form, and then a new order can be placed for another size or item.
3. Repack Merchandise
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
FOR CANADA: Return your items to:
Aurum Activewear – Returns & Exchanges
FOR the U.S: Return your items to:
VSA C/O CE TRANSPORT 3213
1320 Route 9
At the moment Aurum Activewear does not offer free return shipping. For your personal protection, we advise that you choose a shipping option that will allow you to track the products that you are returning. Aurum Activewear is not responsible for any return packages that are lost in transit.